Jobber is a polished multi-trade platform with plan levels for different team sizes and needs. Setpoint is built only for HVAC and connects the field record to refrigerant, equipment health, collection, forecasting, and owner actions.
Use the official pricing link below to confirm the package your shop would need.
Jobber is excellent at the quote-to-invoice line: request comes in, quote goes out, job gets scheduled, invoice gets paid. If that line is where your shop leaks, Jobber closes it cleanly. Setpoint is trying to close a longer loop, and that is the whole basis of the comparison.
A stronger fit for a general service business that wants polished scheduling, quoting, invoicing, client communication, a broad marketplace, and plan choices that can grow with the company.
A stronger fit for an HVAC-only shop that wants every current feature for one team price and needs equipment, refrigerant, field readings, recovery, and forecasting in the same system.
Most field-service software ends at payment. The money in an HVAC shop is disproportionately in what happens after: the declined repair nobody called back about, the R-22 system nobody flagged, the maintenance customer nobody reminded.
| Decision area | Setpoint | Jobber |
|---|---|---|
| Pricing model | $349 per month for the whole shop | Multiple plans with different included users, commitments, and feature access |
| Trade focus | HVAC only | General field service across many industries |
| Core operations | Calls, web intake, quoting, dispatch, jobs, invoices, payments, and follow-up | Strong client management, requests, booking, scheduling, quotes, invoices, payments, and reporting |
| AI receptionist | Included in the Setpoint workflow with HVAC customer and equipment context | Available in Jobber’s current upper-tier offering; verify current plan details |
| HVAC record | Refrigerant, readings, health, certifications, whole-home equipment, warranty, and replacement signals | General job, property, client, and asset workflows designed to serve many trades |
| Owner decisions | Measured recovery, job margin, capacity, replacement demand, cash forecasting, and hiring affordability | Reporting, job costing, pipeline, and marketing depth varies by plan |
| Platform access | Imports with undo, exports, QuickBooks sync, webhooks, API tokens, and read-only agent tools | QuickBooks, marketplace connections, and a broad integration catalog |
| Best fit | HVAC owners who value specialization, flat pricing, and direct access | Service businesses that value a mature general-purpose platform and broader ecosystem |
Competitor details were reviewed against the official Jobber pricing and plans. Plans and packaging can change after this page is published.
Jobber sells multiple plan levels that differ in included users, commitment, and which features are available. That structure works well for a business that starts small and adds capability deliberately. It also means the two questions "what does it cost" and "what does it do" cannot be answered independently — the answer to each depends on the plan.
Setpoint answers them separately. It costs $349 a month for everyone in the shop, and it does everything it does at that price. There is no upper tier holding the AI receptionist or the reporting.
For a one-truck shop, a lower Jobber plan will be cheaper than $349, and that is a real advantage. The comparison changes as you add technicians and as the features you need climb the plan ladder.
The quote-to-invoice data moves over without much difficulty, because both systems model it similarly. What Setpoint adds afterwards is the layer no general platform was keeping: per-unit readings, refrigerant, health scores, and the declined work that turns into next season’s replacement conversation. That layer accumulates from the field rather than importing.
CSV import handles a real book of business and is reversible if the mapping is wrong.
Your part numbers, distributor cost, and sell price — or start from the default HVAC catalog and edit.
Units, readings, and refrigerant enter from the job the tech is already on. Photo analysis fills in brand, model, and estimated age.
Once a few weeks of real work is in, the ranked action queue starts surfacing the recovery work that was previously invisible.
Jobber is a more finished product than Setpoint. Its client communication, booking, and scheduling experience has been refined across many industries and a lot of users, it has a real app marketplace, and it will serve a mixed-trade business that Setpoint simply cannot. If your business is not exclusively HVAC, or if what you want is the best general-purpose quoting and scheduling experience available, Jobber is the stronger product and the specialization argument below does not apply to you.
Use one real inbound call, quote, job, invoice, or follow-up. Count the handoffs, missing context, required add-ons, and actual monthly cost for the whole team.
Fourteen days free, no credit card, and no need to pretend Setpoint is the right fit when another platform serves the shop better.